Support
How can we help?
Find answers, track your gear, and get the most out of your Gorilla Health products.
Getting started
New to red-light glasses or the Polar Loop? Start here for the essentials.
Read the basics
Shipping & delivery
Delivery times, tracking and free-shipping coverage on every order.
Shipping info
Orders & payment
Questions about checkout, payment or your 10% welcome discount.
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The science
Why light controls your sleep and how our tools work with your biology.
Learn the science
Product care
Keep your glasses and your Polar Loop performing like new.
Care tips
Contact us
Still stuck? Our team replies fast at help@gorillahealth.co.
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Questions, answered
Do you ship across Colombia?
Yes — we offer free shipping on all orders, dispatched within 1–2 business days.
How do red light glasses work?
They block the full spectrum of blue and artificial light from screens, LEDs and bulbs, protecting your natural melatonin production in the hours before sleep.
How long until I notice results?
Most people feel a difference from the very first night, with bigger gains over 2–3 weeks of consistent use.
Is the Polar Loop water resistant?
Yes. You can wear it in the shower and while training without worry.
What does the Polar Loop measure?
Your sleep, recovery and performance, 24/7 — with no screen and no distractions.
When should I wear them?
During the last 2–3 hours of your day, especially around screens and bright artificial light.